Radiant Car Workshop respects your privacy and is committed to protecting the personal information of our customers and website users. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or use our services in Dubai.
By using our website or services, you agree to the terms described in this Privacy Policy.
Information We Collect
We may collect personal information from you in different ways, including when you:
- Visit our website
- Contact us by phone, WhatsApp, or email
- Fill out an enquiry or booking form
- Request a service or quotation
The information we may collect includes:
- Your name
- Phone number
- Email address
- Vehicle details
- Service related information
You can visit our website without providing personal information. However, sharing certain details is required to book services or receive assistance.
How We Use Your Information
The information we collect is used only for legitimate business and service-related purposes.
We use your information to:
- Respond to your enquiries and service requests
- Schedule appointments and coordinate services
- Communicate updates related to your vehicle or booking
- Improve our customer service and website experience
- Maintain internal records for service history and support
We do not use your information for unnecessary or unrelated purposes.
How We Protect Your Information
Radiant Car Workshop takes reasonable steps to protect your personal information. We use secure systems and controlled access to prevent unauthorized use, access, or disclosure of your data. Only authorized staff members are allowed to handle customer information.
While we follow appropriate security practices, please note that no online system or data transmission method is completely secure.
Sharing of Personal Information
We do not sell, rent, or trade your personal information to third parties.
Your information may be shared only in the following situations:
- With service partners or suppliers when required to complete a requested service
- With payment service providers for processing transactions
- When required by law or legal authorities
Any shared information is limited to what is necessary to deliver the service.
Cookies and Website Usage Data
Our website may collect basic technical information such as browser type or pages visited. This information helps us understand website usage and improve performance.
Cookies do not collect personal information unless you choose to provide it.
You can manage or disable cookies through your browser settings.
Third Party Links
Our website may contain links to external websites for reference or convenience. Radiant Car Workshop is not responsible for the privacy practices or content of third party websites.
We encourage users to review the privacy policies of any external sites they visit.
Changes to This Privacy Policy
Radiant Car Workshop may update this Privacy Policy from time to time. Any changes will be posted on this page.
We recommend reviewing this policy periodically to stay informed about how your information is protected.
Your continued use of our website or services after changes are posted indicates your acceptance of the updated policy.
Your Acceptance of This Policy
By accessing our website or using our services, you agree to this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or services.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you may contact Radiant Car Workshop directly through our website or official contact channels.